{"id":11616,"date":"2025-07-21T11:52:17","date_gmt":"2025-07-21T09:52:17","guid":{"rendered":"https:\/\/putz24.ch\/terms-and-conditions\/"},"modified":"2025-07-22T21:34:03","modified_gmt":"2025-07-22T19:34:03","slug":"terms","status":"publish","type":"page","link":"https:\/\/www.putz24.ch\/en\/terms\/","title":{"rendered":"Terms &#038; Conditions | Navigation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11616\" class=\"elementor elementor-11616 elementor-11389\">\n\t\t\t\t\t\t<section class=\"pix-elementor-divider elementor-section elementor-top-section elementor-element elementor-element-6f8b9c3f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f8b9c3f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-437c429b\" data-id=\"437c429b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-664ec2ce elementor-invisible elementor-widget elementor-widget-pix-badge\" data-id=\"664ec2ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-badge.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"pix-badge-element h6 d-inline-flex mr-1 animate-in\" data-anim-type=\"fade-in-up\" data-anim-delay=\"300\"><span class=\"badge font-weight-bold secondary-font badge-pill  bg-secondary  \" style=\" \"><span class=\"text-white\" style=\"\">Transparency for Our Customers<\/span><\/span><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-699b5fd3 elementor-invisible elementor-widget elementor-widget-pix-heading\" data-id=\"699b5fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><h4 class=\"font-weight-bold h4 animate-in heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"200\">Terms and Conditions for Our Cleaning Services<\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-734c83eb elementor-invisible elementor-widget elementor-widget-pix-text\" data-id=\"734c83eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><div class=\"d-inline-block\" style=\"max-width:500px;\"><p class=\"resp-option text-left \"><div class=\" animate-in d-inline-block\" data-anim-delay=\"600\" data-anim-type=\"fade-in-up\"><p data-start=\"159\" data-end=\"354\">At Putz24, we place great importance on clarity, fairness, and reliability. That\u2019s why we have clearly structured our General Terms and Conditions (GTC) \u2013 tailored to our most important services.<\/p><p data-start=\"356\" data-end=\"556\">Whether it\u2019s property cleaning, facility maintenance, window cleaning, or move-out cleaning:<br data-start=\"448\" data-end=\"451\" \/>Our GTCs provide a clear overview of rights, obligations, and terms \u2013 so you always know where you stand.<\/p><p data-start=\"558\" data-end=\"607\">Simply select the relevant section to learn more.<\/p><\/div><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1adbfe3f\" data-id=\"1adbfe3f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"animate-in elementor-section elementor-inner-section elementor-element elementor-element-14a2d213 bg-white shadow-sm shadow-hover-sm fly-sm rounded-10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-anim-type=\"pix-3d-down-in\" data-anim-delay=\"0\" data-id=\"14a2d213\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cb3c05c\" data-id=\"cb3c05c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b091c6e elementor-invisible elementor-widget elementor-widget-pix-feature\" data-id=\"4b091c6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a href=\"https:\/\/putz24.ch\/en\/terms\/property-household-office-cleaning\/\" ><div id=\"pix-feature-4b091c6e\" class=\"pix-feature-el media \"><div class=\"rounded-circle mr-3 d-inline-flex align-items-center justify-content-center line-height-0 mw-100 bg-primary-light animate-in\" data-anim-type=\"fade-in-up\" data-anim-delay=\"600\" style=\" width:1.8px;aspect-ratio:1\/1 !important;position:relative;text-align:center;\"><div class=\"pix-feature-icon d-inline-flex text-primary\" style=\"font-size:1px;width:1px;height:1px;font-size:1px;\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-person-man-2\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M20.859375,20.3240923 C20.83125,20.211441 20.240625,17.366996 17.146875,16.7755768 C16.6287363,16.6755603 16.1968523,16.5937626 15.8512229,16.5301837 C15.2494276,16.4194731 14.8125,15.8948413 14.8125,15.2829472 L14.8125,15.2829472 L14.8125,15.2829472 C15.403125,14.691528 15.853125,13.9311318 16.1625,13.0580843 C17.2875,12.635642 17.34375,10.5515932 17.34375,10.4952675 C17.34375,10.2136393 17.34375,9.48140595 16.865625,9.00263798 C16.809375,8.94631233 16.725,8.88998669 16.640625,8.83366105 C17.23125,6.74961225 16.628125,5.34835004 15.25,4.25 C13.5625,2.9545102 11.1,2.72232875 8.9625,4.13046983 C8.484375,4.15863265 8.0625,4.38393523 7.78125,4.77821473 C6.99375,5.79207631 7.190625,7.65082254 7.415625,8.7773354 C7.33125,8.83366105 7.21875,8.88998669 7.1625,8.97447516 C6.684375,9.45324312 6.684375,10.1854765 6.684375,10.4952675 C6.684375,10.5234303 6.76875,12.5793163 7.865625,13.0299215 C8.146875,13.9029689 8.625,14.6633651 9.215625,15.2547844 C9.215625,15.8926408 8.75752931,16.4383689 8.1293157,16.548861 C7.78552155,16.6093474 7.36012464,16.6849194 6.853125,16.7755768 C3.73125,17.3388332 3.140625,20.211441 3.140625,20.3240923 C3.07745534,20.6277144 3.27238058,20.9250579 3.57600272,20.9882276 C3.61362572,20.9960552 3.65195286,21 3.69038151,21 L20.3096185,21 C20.6197423,21 20.8711474,20.7485949 20.8711474,20.4384711 C20.8711474,20.4000424 20.8672026,20.3617153 20.859375,20.3240923 L20.859375,20.3240923 L20.859375,20.3240923 Z\"\/><\/svg><\/div><\/div><div class=\"media-body text-custom\"><h5 class=\"pix-feature-title font-weight-bold  secondary-font text-heading-default animate-in \" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"700\">GTC for Property Cleaning<\/h5><div class=\"pix-feature-content text-body-default text-18     animate-in\" style=\"padding-top:5px;\" data-anim-type=\"fade-in-up\" data-anim-delay=\"800\">Here you\u2019ll find all contract terms, liability notices, and service descriptions for regular or one-time cleaning of apartments, offices, and other properties.<\/div><\/div><\/div><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"animate-in elementor-section elementor-inner-section elementor-element elementor-element-dcc597a bg-white shadow-sm shadow-hover-sm fly-sm rounded-10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-anim-type=\"pix-3d-down-in\" data-anim-delay=\"300\" data-id=\"dcc597a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-fced809\" data-id=\"fced809\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db2e39f elementor-invisible elementor-widget elementor-widget-pix-feature\" data-id=\"db2e39f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a href=\"https:\/\/putz24.ch\/en\/terms\/facility-maintenance\/\" ><div id=\"db2e39f\" class=\"pix-feature-el media \"><div class=\"rounded-circle mr-3 d-inline-flex align-items-center justify-content-center line-height-0 mw-100 bg-primary-light animate-in\" data-anim-type=\"fade-in-up\" data-anim-delay=\"600\" style=\" width:1.8px;aspect-ratio:1\/1 !important;position:relative;text-align:center;\"><div class=\"pix-feature-icon d-inline-flex text-primary\" style=\"font-size:1px;width:1px;height:1px;font-size:1px;\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-house-2\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M5,8.25851958 L5,19 C5,20.1045695 5.8954305,21 7,21 L16.9993372,21 C18.1039067,21 18.9993372,20.1045695 18.9993372,19 L18.9993372,8.25851958 L18.9993372,8.25851958 M21,10 L13.9930915,3.7716369 C12.8564335,2.76127418 11.1435665,2.76127418 10.0069085,3.7716369 L3,10 L3,10 M10,21 L10,18 C10,16.8954305 10.8954305,16 12,16 C13.1045695,16 14,16.8954305 14,18 L14,21 L14,21 M19,8.25851958 L19,3.5 C19,3.22385763 18.7761424,3 18.5,3 C18.2238576,3 18,3.22385763 18,3.5 L18,7.30638017 L18,7.30638017 M12,8 C13.1045695,8 14,8.8954305 14,10 L14,12 L14,12 L10,12 L10,10 C10,8.8954305 10.8954305,8 12,8 Z\"\/><\/svg><\/div><\/div><div class=\"media-body text-custom\"><h5 class=\"pix-feature-title font-weight-bold  secondary-font text-heading-default animate-in \" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"700\">GTC for Facility Maintenance<\/h5><div class=\"pix-feature-content text-body-default text-18     animate-in\" style=\"padding-top:5px;\" data-anim-type=\"fade-in-up\" data-anim-delay=\"800\">These terms apply to services in the areas of property upkeep, technical maintenance, outdoor area care, and general janitorial tasks.<\/div><\/div><\/div><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"animate-in elementor-section elementor-inner-section elementor-element elementor-element-70a9ab3 bg-white shadow-sm shadow-hover-sm fly-sm rounded-10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-anim-type=\"pix-3d-down-in\" data-anim-delay=\"600\" data-id=\"70a9ab3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-17b1cea\" data-id=\"17b1cea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a914fee elementor-invisible elementor-widget elementor-widget-pix-feature\" data-id=\"a914fee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a href=\"https:\/\/putz24.ch\/en\/terms\/move-out-cleaning\/\" ><div id=\"a914fee\" class=\"pix-feature-el media \"><div class=\"rounded-circle mr-3 d-inline-flex align-items-center justify-content-center line-height-0 mw-100 bg-primary-light animate-in\" data-anim-type=\"fade-in-up\" data-anim-delay=\"600\" style=\" width:1.8px;aspect-ratio:1\/1 !important;position:relative;text-align:center;\"><div class=\"pix-feature-icon d-inline-flex text-primary\" style=\"font-size:1px;width:1px;height:1px;font-size:1px;\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-floor-lamp-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M16,9 C16,6 15,4 12,4 C9,4 8,6 8,9 L16,9 Z M12,21 L12,9 M12,4 L12,3 M10,21 L14,21 M15,9 L15,11\"\/><\/svg><\/div><\/div><div class=\"media-body text-custom\"><h5 class=\"pix-feature-title font-weight-bold  secondary-font text-heading-default animate-in \" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"700\">GTC for Move-Out Cleaning<\/h5><div class=\"pix-feature-content text-body-default text-18     animate-in\" style=\"padding-top:5px;\" data-anim-type=\"fade-in-up\" data-anim-delay=\"800\">These terms apply to move-out cleanings with handover guarantee, including scope of services, deadlines, and responsibilities toward third parties (e.g., landlords).<\/div><\/div><\/div><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"animate-in elementor-section elementor-inner-section elementor-element elementor-element-e457899 bg-white shadow-sm shadow-hover-sm fly-sm rounded-10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-anim-type=\"pix-3d-down-in\" data-anim-delay=\"600\" data-id=\"e457899\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3ee4caf\" data-id=\"3ee4caf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df01497 elementor-invisible elementor-widget elementor-widget-pix-feature\" data-id=\"df01497\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a href=\"https:\/\/putz24.ch\/en\/terms\/window-cleaning\/\" ><div id=\"df01497\" class=\"pix-feature-el media \"><div class=\"rounded-circle mr-3 d-inline-flex align-items-center justify-content-center line-height-0 mw-100 bg-primary-light animate-in\" data-anim-type=\"fade-in-up\" data-anim-delay=\"600\" style=\" width:1.8px;aspect-ratio:1\/1 !important;position:relative;text-align:center;\"><div class=\"pix-feature-icon d-inline-flex text-primary\" style=\"font-size:1px;width:1px;height:1px;font-size:1px;\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-microsoft-windows-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M4.20000005,3 L19.8,3 C20.4627417,3 21,3.53725832 21,4.20000005 L21,19.8 C21,20.4627417 20.4627417,21 19.8,21 L4.20000005,21 C3.53725832,21 3,20.4627417 3,19.8 L3,4.20000005 C3,3.53725832 3.53725832,3 4.20000005,3 Z M12,3 L12,21 M3,12 L21,12\"\/><\/svg><\/div><\/div><div class=\"media-body text-custom\"><h5 class=\"pix-feature-title font-weight-bold  secondary-font text-heading-default animate-in \" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"700\">GTC for Window Cleaning<\/h5><div class=\"pix-feature-content text-body-default text-18     animate-in\" style=\"padding-top:5px;\" data-anim-type=\"fade-in-up\" data-anim-delay=\"800\">Valid for all services related to manual or machine cleaning of windows, glass facades, and conservatories \u2013 including travel and safety regulations.<\/div><\/div><\/div><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"pix-divider  position-relative pix-bottom-divider elementor-element elementor-element-6f8b9c3f pix-stretch-divider\" data-style=\"style-24\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\"  viewBox=\"0 0 300 130\" preserveAspectRatio=\"none\"><g fill=\"#FF8C6114\"  ><polygon points=\"205.6875 18.8837729 300 3.92225477e-14 300 49.83 205.6875 68.67\"><\/polygon><path d=\"M43.5002561,84.4287699 L43.5002561,67.6974063 L0,76.0518732 L0,93.1053435 L43.5002561,84.4287699 Z M43.1248125,68.1469741 L43.1248125,84.5056196 L0,93.1036023 L0,76.426513 L43.1248125,68.1469741 Z\"><\/path><\/g><g fill=\"#ffffff\"  ><polygon points=\"0 109.769452 300 49.8270893 300 130 0 130\"><\/polygon><\/g><g fill=\"#D6D6D633\" transform=\"translate(0.0, 49.83)\"><polygon points=\"87.319394 25.82088 87.375 42.5187032 71.812 45.62088 71.8127561 62.3221129 0 77.0678507 0 76.6446398 71.4373125 62.0149568 71.437 45.69588 0 59.9394524 0 43.2679827\"><\/polygon><polygon points=\"256.3125 8.72 300 2.1931479e-17 300 16.5748991 256.3125 25.2852738\"><\/polygon><\/g><defs><\/defs><\/svg><\/div>\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac23fbf elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac23fbf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a9c981d\" data-id=\"a9c981d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a08cb3 elementor-widget elementor-widget-pix-sliding-text\" data-id=\"0a08cb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-sliding-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-0a08cb3\" class=\"mb-3 text-left \"><h3 class=\"mb-32 pix-sliding-headline-2 animate-in font-weight-bold secondary-font \" data-anim-type=\"pix-sliding-text\" pix-anim-delay=\"500\" data-class=\"secondary-font text-white\" style=\"\"><span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-white\" style=\"transition-delay: 0ms;\">Do&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-white\" style=\"transition-delay: 50ms;\">You&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-white\" style=\"transition-delay: 100ms;\">Have&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-white\" style=\"transition-delay: 150ms;\">a&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-white\" style=\"transition-delay: 200ms;\">Question?&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-white\" style=\"transition-delay: 250ms;\">We're&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-white\" style=\"transition-delay: 300ms;\">Happy&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-white\" style=\"transition-delay: 350ms;\">to&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-white\" style=\"transition-delay: 400ms;\">Help.&#32;<\/span><\/span> <\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-525902c elementor-invisible elementor-widget elementor-widget-pix-text\" data-id=\"525902c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"resp-option text-left \"><div class=\" animate-in d-inline-block\" data-anim-delay=\"200\" data-anim-type=\"fade-in-up\"><p data-start=\"1434\" data-end=\"1551\">Our Help Center provides quick answers to frequently asked questions about our services, bookings, billing, and more.<\/p><p data-start=\"1553\" data-end=\"1663\">Whether you need help choosing the right service or have questions about existing orders \u2013 we\u2019re here for you.<\/p><\/div><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-850765b elementor-widget__width-auto elementor-widget elementor-widget-pix-button\" data-id=\"850765b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a  href=\"https:\/\/putz24.ch\/en\/help\/\" class=\"btn m-0      text-white  bg-dark-opacity-1 btn-gray-5 btn-custom-bg  d-inline-flex align-items-center pix-hover-item      btn-rounded animate-in btn-normal\"   data-anim-type=\"fade-in-up\" data-anim-delay=\"800\" ><svg class=\"pixfort-icon font-weight-bold  pix-hover-left  mr-2\" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-menu-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M4,7 L20,7 M4,12 L20,12 M4,17 L20,17\"\/><\/svg><span class=\"font-weight-bold \" >Helpcenter<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-40afb0f\" data-id=\"40afb0f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-532d475c elementor-widget elementor-widget-pix-accordion\" data-id=\"532d475c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion w-100 accordion-card bg-white2 rounded-lg2\" id=\"accordion-532d475c\"><div class=\"card\">\n               <div class=\"card-header pix-mb-10 shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-532d475c-81d2416\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-532d475c-81d2416\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-532d475c-81d2416\"><span class=\"d-inline-flex align-self-center text-gradient-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Duotone\/pixfort-icon-user-1\" viewBox=\"2 2 20 20\"><g fill=\"none\" fill-rule=\"evenodd\"><path fill=\"var(--pf-icon-color)\" fill-opacity=\".25\" d=\"M12,3 C9.23857625,3 7,5.23857625 7,8 C7,10.7614237 9.23857625,13 12,13 C14.7614237,13 17,10.7614237 17,8 C17,5.23857625 14.7614237,3 12,3 Z\"\/><path fill=\"var(--pf-icon-color)\" d=\"M12,14 C7.60472199,14 4.56238205,15.9014625 3.07152331,19.6286093 C2.80877755,20.2854737 3.2925354,21 4,21 L20,21 C20.7074646,21 21.1912224,20.2854737 20.9284767,19.6286093 C19.4376179,15.9014625 16.395278,14 12,14 Z\"\/><\/g><\/svg><\/span><span class=\"d-inline-flex font-weight-bold secondary-font text-heading-default\" >Do I Need to Be Present During the Cleaning?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-532d475c-81d2416\" class=\"collapse show\" aria-labelledby=\"headingpix-tab-532d475c-81d2416\">\n                 <div class=\"card-body\"><p data-start=\"108\" data-end=\"232\">No, that\u2019s not necessary. Many customers provide us with a key or access code. Your safety and privacy are our top priority.<\/p><h3 data-start=\"234\" data-end=\"292\">\u00a0<\/h3><\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header pix-mb-10 shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-532d475c-f151d6d\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-532d475c-f151d6d\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-532d475c-f151d6d\"><span class=\"d-inline-flex align-self-center text-gradient-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Duotone\/pixfort-icon-telephone-cancel-1\" viewBox=\"2 2 20 20\"><g fill=\"none\" fill-rule=\"evenodd\"><path fill=\"var(--pf-icon-color)\" fill-opacity=\".25\" d=\"M6.76453808,2.88299507 L6.69437661,2.89226768 L4.21243801,3.33914002 C3.53670597,3.46107935 3.03594509,4.03252117 3.00062419,4.71424795 L3,4.84832503 C3.4373451,14.1972356 9.51116867,20.4144708 18.8184561,20.9792998 L19.1859945,20.9985839 C19.8982481,21.03012 20.522322,20.5316376 20.6486317,19.8320323 L21.092534,17.3728138 C21.3132701,16.1499354 20.5008734,14.9796547 19.277995,14.7589185 L19.2076757,14.7473722 L16.8972936,14.4788106 L16.719508,14.4653351 C16.127711,14.4439996 15.5484217,14.6570892 15.1102948,15.0625759 L14.0880283,16.007413 L13.8992592,15.9191562 C11.2126714,14.6184206 9.14972559,12.5955792 7.92380051,9.95100649 L7.84602827,9.77641296 L8.79986161,8.89467154 C9.32662766,8.40693486 9.58902904,7.69710842 9.50617418,6.98401333 L9.25918396,4.85827781 C9.12174155,3.6753718 8.09025898,2.81388151 6.91815655,2.8703718 L6.76453808,2.88299507 Z\"\/><path fill=\"var(--pf-icon-color)\" d=\"M15.7071068,3.29289322 L17.5,5.085 L19.2928932,3.29289322 C19.6834175,2.90236893 20.3165825,2.90236893 20.7071068,3.29289322 C21.0976311,3.68341751 21.0976311,4.31658249 20.7071068,4.70710678 L18.915,6.5 L20.7071068,8.29289322 C21.0976311,8.68341751 21.0976311,9.31658249 20.7071068,9.70710678 C20.3165825,10.0976311 19.6834175,10.0976311 19.2928932,9.70710678 L17.5,7.915 L15.7071068,9.70710678 C15.3165825,10.0976311 14.6834175,10.0976311 14.2928932,9.70710678 C13.9023689,9.31658249 13.9023689,8.68341751 14.2928932,8.29289322 L16.085,6.5 L14.2928932,4.70710678 C13.9023689,4.31658249 13.9023689,3.68341751 14.2928932,3.29289322 C14.6834175,2.90236893 15.3165825,2.90236893 15.7071068,3.29289322 Z\"\/><\/g><\/svg><\/span><span class=\"d-inline-flex font-weight-bold secondary-font text-heading-default\" >What Happens If I Need to Cancel an Appointment?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-532d475c-f151d6d\" class=\"collapse \" aria-labelledby=\"headingpix-tab-532d475c-f151d6d\">\n                 <div class=\"card-body\"><p data-start=\"293\" data-end=\"438\">Please notify us at least 24 hours in advance. Short-notice cancellations may incur fees \u2013 for details, please refer to our Terms and Conditions.<\/p><h3 data-start=\"440\" data-end=\"472\">\u00a0<\/h3><\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header pix-mb-10 shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-532d475c-19b0769\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-532d475c-19b0769\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-532d475c-19b0769\"><span class=\"d-inline-flex align-self-center text-gradient-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Duotone\/pixfort-icon-money-dollar-1\" viewBox=\"2 2 20 20\"><g fill=\"none\" fill-rule=\"evenodd\"><path fill=\"var(--pf-icon-color)\" fill-opacity=\".25\" d=\"M19,5 L5,5 C3.34314575,5 2,6.34314575 2,8 L2,16 C2,17.6568542 3.34314575,19 5,19 L19,19 C20.6568542,19 22,17.6568542 22,16 L22,8 C22,6.34314575 20.6568542,5 19,5 Z\"\/><path fill=\"var(--pf-icon-color)\" d=\"M12,8 C12.4887476,8 12.8956019,8.35062671 12.9827457,8.81406292 C13.5720919,9.00253446 14.0567945,9.36988188 14.3158815,9.90158288 C14.5578055,10.3980617 14.3514481,10.9966555 13.8549693,11.2385795 C13.3584904,11.4805035 12.7598967,11.274146 12.5179727,10.7776672 C12.5076229,10.7564273 12.3164825,10.6666667 12,10.6666667 C11.8737574,10.6666667 11.776121,10.6755512 11.7020469,10.6858074 L11.66,10.692 L11.6998584,10.7193406 C11.8349133,10.808255 12.0118374,10.9050551 12.2291508,11.0064713 L12.3996858,11.0833478 C13.7421157,11.6724953 14.5,12.327457 14.5,13.2962963 C14.5,14.2455361 13.8627216,14.9099344 12.9808865,15.1878567 C12.8944393,15.6503744 12.4880494,16 12,16 C11.5109033,16 11.1038169,15.6488722 11.017068,15.1849438 C10.4371404,14.9994902 9.95749394,14.6394095 9.69534852,14.1200382 C9.44649298,13.6269972 9.64444436,13.0255713 10.1374853,12.7767158 C10.6305262,12.5278602 11.2319522,12.7258116 11.4808077,13.2188525 C11.4932229,13.24345 11.6861856,13.3333333 12,13.3333333 C12.0835891,13.3333333 12.1547189,13.3292888 12.2147989,13.3234896 L12.335,13.307 L12.2995475,13.282189 C12.164086,13.1928035 11.9867361,13.0953879 11.76899,12.9931904 L11.5981294,12.9156965 C10.2597863,12.3321449 9.5,11.6755395 9.5,10.7037037 C9.5,9.7513948 10.1366059,9.08817505 11.019233,8.81129487 C11.1055607,8.34962564 11.5119506,8 12,8 Z M18,14 C18.5522847,14 19,14.4477153 19,15 C19,15.5522847 18.5522847,16 18,16 L17,16 C16.4477153,16 16,15.5522847 16,15 C16,14.4477153 16.4477153,14 17,14 L18,14 Z M7,8 C7.55228475,8 8,8.44771525 8,9 C8,9.55228475 7.55228475,10 7,10 L6,10 C5.44771525,10 5,9.55228475 5,9 C5,8.44771525 5.44771525,8 6,8 L7,8 Z\"\/><\/g><\/svg><\/span><span class=\"d-inline-flex font-weight-bold secondary-font text-heading-default\" >How Does Payment Work?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-532d475c-19b0769\" class=\"collapse \" aria-labelledby=\"headingpix-tab-532d475c-19b0769\">\n                 <div class=\"card-body\"><p data-start=\"473\" data-end=\"627\">After the cleaning, you will receive an invoice by email. Depending on the agreement, payment can be made via bank transfer, credit card, or direct debit.<\/p><\/div>\n               <\/div>\n             <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Transparency for Our Customers Terms and Conditions for Our Cleaning Services At Putz24, we place great importance on clarity, fairness, and reliability. That\u2019s why we have clearly structured our General Terms and Conditions (GTC) \u2013 tailored to our most important&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11616","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/pages\/11616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/comments?post=11616"}],"version-history":[{"count":29,"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/pages\/11616\/revisions"}],"predecessor-version":[{"id":40690,"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/pages\/11616\/revisions\/40690"}],"wp:attachment":[{"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/media?parent=11616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}