{"id":7589,"date":"2024-12-30T18:49:41","date_gmt":"2024-12-30T17:49:41","guid":{"rendered":"https:\/\/putz24.ch\/general-terms-and-conditions\/"},"modified":"2025-11-26T21:37:18","modified_gmt":"2025-11-26T20:37:18","slug":"property-household-office-cleaning","status":"publish","type":"page","link":"https:\/\/www.putz24.ch\/en\/terms\/property-household-office-cleaning\/","title":{"rendered":"General terms and conditions for contract cleaning, private housekeeping and office cleaning"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t<\/svg>Back to the overview of the GTCs<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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General Terms and Conditions (GTC) for property cleaning<\/span><\/span><\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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These General Terms and Conditions (GTC) govern the business relationship between Putz24 GmbH and the customer. By booking our services, the customer agrees to the following terms and conditions. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Status as at 17.11.2025<\/em><\/p>

General Terms and Conditions (GTC) for contract cleaning
<\/strong>Private households & office cleaning<\/em><\/p>

1. general<\/strong><\/strong><\/p>

1.1 Scope of application<\/strong>
These General Terms and Conditions (GTC) apply to all contracts concluded between Putz24 GmbH<\/strong>, Bundesplatz 14, 6300 Zug (hereinafter “Service Provider”) and its customers (hereinafter “Customer”) for cleaning services in private households and office buildings.<\/p>

1.2 Conclusion of contract<\/strong>
The contract is concluded when the client books a property cleaning service on the service provider’s website and completes the configurator in full. When submitting the form, the client is asked to accept these General Terms and Conditions. By confirming the booking, the client immediately enters into a binding contract with the service provider. All costs incurred are displayed transparently on the website for the client. The order is automatically confirmed directly by e-mail and the client receives the order confirmation including the General Terms and Conditions. <\/p>

1.3 Amendments to the GTC<\/strong>
The Service Provider reserves the right to amend these GTC at any time. The Client shall be notified of any amendments in good time before they come into force and shall be deemed to have accepted them if the Client does not object within 14 days. <\/p>

2. service description<\/strong><\/strong><\/p>

2.1 Scope of services<\/strong>
The service provider shall provide the following cleaning services:<\/p>

  • Private households:<\/strong> Regular maintenance cleaning according to separate task agreement.<\/strong><\/li><\/ul>
    • Office cleaning:<\/strong> Recurring cleaning according to separate task agreement.<\/strong><\/li><\/ul>

      2.2 Service period<\/strong>
      The exact scope of services and the schedule are specified in the order confirmation sent by the Configurator. Changes must be made in writing. <\/p>

      2.3 Cancellation clause<\/strong>
      The service provider reserves the right not to fulfill the contract in the event of staff shortages or allocation difficulties and to cancel the search or the contract at any time. The client shall be informed immediately in such a case. <\/p>

      3. prices and payment<\/strong><\/p>

      3.1 Pricing<\/strong>
      The prices for the service are set out in the enclosed order confirmation no. A23455. All prices are exclusive of VAT<\/strong>. <\/p>

      3.2 Terms of payment<\/strong>
      Clients have the option of choosing between several payment options. Additional fees may apply for credit card payments or TWINT payments. Invoices are due net within ten days of the invoice date without deduction<\/g>. For larger orders, an agreement on advance payments can be made.
      In addition:<\/strong> A fee of CHF 50.00 is due on the 2nd reminder.<\/p>

      4 Contract duration and termination<\/strong><\/strong><\/p>

      4.1 Contract duration<\/strong>
      The contract is for an indefinite period. The contract has a probationary period of 3 months<\/strong> and cannot be terminated within this period. At the end of this trial period, the contract can be terminated at the end of each month.
      As we only offer recurring cleaning assignments, the trial period ensures that this contract cannot be terminated immediately after a cleaning.<\/strong><\/p>

      4.2 Termination<\/strong>
      Termination must be made in writing. The right to extraordinary termination for good cause remains unaffected. <\/p>

      5. liability<\/strong><\/strong><\/p>

      5.1 Liability of the service provider<\/strong>
      The service provider is liable for damages caused by gross negligence or intent. Liability for slight negligence is excluded. <\/p>

      5.2 Exclusion of liability<\/strong>
      The service provider shall not be liable for damage caused by force majeure, unforeseeable events or by the client itself.<\/p>

      6. insurance
      <\/strong>The service provider has public liability insurance amounting to CHF 5,000,000. This insurance covers damages arising in the course of the execution of the contract. <\/p>

      7. personnel
      <\/strong>The Service Provider reserves the right to deploy qualified personnel to perform the services. The Service Provider shall ensure that the personnel deployed are appropriately trained and qualified. <\/p>

      8. handover of keys
      <\/strong>If the customer decides to provide the cleaning staff of Putz24 with keys, this is done at the customer’s own risk. The customer releases Putz24 from any liability for loss or theft. It is the responsibility of the customer to inform Putz24 immediately about the loss of keys in order to avoid potential risks. <\/p>

      9. responsibility of the client
      <\/strong>The client undertakes to contribute to the fulfillment of the contract as far as possible. This includes, in particular, ensuring access to the property to be cleaned for the cleaning staff. The client is also responsible for the procurement and provision of cleaning utensils and materials.<\/strong><\/p>

      10. confidentiality
      <\/strong>Both parties undertake to treat all confidential information obtained in the context of the contractual relationship as strictly confidential and not to disclose it to third parties. This includes, in particular, documents, personal data and information on residence, income and ownership. The client acknowledges that he is also subject to a duty of confidentiality with regard to business secrets. Business secrets are all information whose disclosure could harm the service provider or its employees in any way. This obligation of confidentiality shall remain in force even after termination of the contractual relationship. <\/p>

      11. non-competition clause
      <\/strong>The client is prohibited from enticing away or competing with the service provider’s employees on its own account or on behalf of third parties without the express written consent of the service provider. This includes in particular the brokering or conclusion of business relationships with the service provider’s employees. Even after termination of the contractual relationship, the client may not directly or indirectly employ the service provider’s employees within one year and in the business areas in which the service provider is active. <\/p>

      12. contractual penalty
      <\/strong>Should the client violate the provisions on confidentiality (Art. 10) or the non-competition clause (Art. 11), he undertakes to pay a contractual penalty in the amount of the average order value of the last six months for each individual violation. In addition, the client shall be fully liable for all further damages. Payment of the contractual penalty shall not release the Client from the obligation to comply with the contractual obligations. The service provider is entitled to demand that the breach be remedied and that the duty of confidentiality and the non-competition clause be complied with in the future. <\/p>

      13. amendments and additions
      <\/strong>Amendments and additions to this contract must be made in writing and require the mutual consent of the contracting parties.<\/p>

      14 Place of jurisdiction and applicable law<\/strong><\/p>

      14.1 Place of jurisdiction<\/strong>
      The parties agree that Zug<\/strong> shall be the exclusive place of jurisdiction for all disputes arising from or in connection with this contract.<\/p>

      14.2 Applicable law<\/strong>
      This contract is governed exclusively by Swiss law.<\/p>

      15. severability clause
      <\/strong>Should individual provisions of this contract be or become invalid, this shall not affect the validity of the remaining provisions. The parties undertake to replace the invalid provision with a valid provision that comes as close as possible to the economic purpose of the invalid provision. <\/p>

      16. final provisions
      <\/strong>This contract contains all agreements between the parties and replaces all previous verbal and written agreements.<\/p><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Back to the overview of the GTCs General Terms and Conditions (GTC) for property cleaning These General Terms and Conditions (GTC) govern the business relationship between Putz24 GmbH and the customer. By booking our services, the customer agrees to the…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11616,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7589","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/pages\/7589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/comments?post=7589"}],"version-history":[{"count":36,"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/pages\/7589\/revisions"}],"predecessor-version":[{"id":253700,"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/pages\/7589\/revisions\/253700"}],"up":[{"embeddable":true,"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/pages\/11616"}],"wp:attachment":[{"href":"https:\/\/www.putz24.ch\/en\/wp-json\/wp\/v2\/media?parent=7589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}