Terms and Conditions for Our Cleaning Services
At Putz24, we place great importance on clarity, fairness, and reliability. That’s why we have clearly structured our General Terms and Conditions (GTC) – tailored to our most important services.
Whether it’s property cleaning, facility maintenance, window cleaning, or move-out cleaning:
Our GTCs provide a clear overview of rights, obligations, and terms – so you always know where you stand.
Simply select the relevant section to learn more.
Our Help Center provides quick answers to frequently asked questions about our services, bookings, billing, and more.
Whether you need help choosing the right service or have questions about existing orders – we’re here for you.
No, that’s not necessary. Many customers provide us with a key or access code. Your safety and privacy are our top priority.
Please notify us at least 24 hours in advance. Short-notice cancellations may incur fees – for details, please refer to our Terms and Conditions.
After the cleaning, you will receive an invoice by email. Depending on the agreement, payment can be made via bank transfer, credit card, or direct debit.
