Frequently asked questions Questions (FAQ)
Welcome to our FAQ section! Here you will find answers to the most frequently asked questions about our services. Select the appropriate category to quickly find the information you need.
*All website prices include full taxes.
Private households / office cleaning
We offer regular cleaning services for private households and offices - individually tailored to your needs. Our trained professionals ensure cleanliness and tidiness by working with the cleaning materials you provide. Perfect for a long-term, reliable cleaning solution.
We offer regular cleaning services for private households and offices - individually tailored to your needs. Our trained professionals ensure cleanliness and tidiness by working with the cleaning materials you provide. Perfect for a long-term, reliable cleaning solution.
Our cleaning services for private households and offices can only be booked as regular cleanings. You can choose between weekly, fortnightly or monthly appointments. We do not offer one-off cleanings.
Our regular cleaning includes the maintenance of floors, surfaces, kitchens and bathrooms. On request, we can also take on additional tasks such as window cleaning or the cleaning of specific areas (e.g. fridge or oven).
Yes, we work exclusively with the cleaning agents and equipment provided by the customer. Please ensure that all necessary materials are available to carry out the cleaning efficiently.
Yes, all our cleaners are fully insured. You can rest assured that your premises are in good hands with us.
Of course! Let us know your specific wishes or priorities when you book so that we can carry out the cleaning exactly according to your wishes.
House maintenance
Our caretaking service offers you comprehensive support for your property. From regular cleaning and maintenance to minor repairs and technical monitoring - we ensure that your property remains in top condition. Individually tailored solutions for property management companies, homeowners' associations and commercial properties.
Our caretaking services include building cleaning, minor repairs, garden maintenance, winter services and the monitoring of technical installations.
Yes, we can create a customized home maintenance package that is tailored precisely to your property and your needs.
The frequency depends on your requirements. You can book regular maintenance plans or contact us as required.
Our janitors will inform you immediately of any technical problems and organize repairs if necessary.
Yes, we work closely with real estate management companies and homeowners' associations to ensure optimum property management.
Final cleaning / window cleaning
Our end of tenancy and window cleaning services guarantee flawless results for removals, handovers or simply for a clear view. With professional equipment and trained staff, we clean thoroughly, streak-free and with an acceptance guarantee - so that everything shines as it should.
Our final cleaning includes a thorough cleaning of all rooms, including floors, walls, kitchens, bathrooms and windows. On request, we can also clean hard-to-reach areas such as ventilation grilles or cupboards.
Yes, our final cleanings are carried out with an acceptance guarantee. If improvements are required, we will take care of them free of charge. You can also book a final clean without an acceptance guarantee.
Yes, our team is specially equipped to clean windows at all heights and angles. We attach particular importance to a streak-free result.
In small cases, we may also engage an external cleaning company.
You can easily book your cleaning via our online platform. Enter the desired date and the areas to be cleaned and we'll take care of the rest.
Yes, we use high-quality cleaning agents that are gentle on both glass and window frames and ensure long-lasting results.
